[GH-ISSUE #2914] [Feature Request]: Create automatic tickets from actions #1441

Closed
opened 2026-03-02 13:44:13 +03:00 by kerem · 4 comments
Owner

Originally created by @JudgeDreddKLC on GitHub (Oct 2, 2024).
Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/2914

Description of the new feature - must be an in-depth explanation of the feature you want, reasoning why, and the added benefits for MSPs as a whole.

all user actions in CIPP should create a ticket in PSA, or at least have the option to do it. For example, if I delete an e-mail rule, I should be able to easily create a ticket in the PSA, or use an existing ticket, or fire off a webhook that can do the same. This is especially important when running commands that fail, it would be great for the failures to be ticketed so that it's never missed and a false sense of security is creation

PowerShell commands you would normally use to achieve above request

No response

Originally created by @JudgeDreddKLC on GitHub (Oct 2, 2024). Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/2914 ### Description of the new feature - must be an in-depth explanation of the feature you want, reasoning why, and the added benefits for MSPs as a whole. all user actions in CIPP should create a ticket in PSA, or at least have the option to do it. For example, if I delete an e-mail rule, I should be able to easily create a ticket in the PSA, or use an existing ticket, or fire off a webhook that can do the same. This is especially important when running commands that fail, it would be great for the failures to be ticketed so that it's never missed and a false sense of security is creation ### PowerShell commands you would normally use to achieve above request _No response_
Author
Owner

@github-actions[bot] commented on GitHub (Oct 12, 2024):

This issue is stale because it has been open 10 days with no activity. We will close this issue soon. If you want this feature implemented you can contribute it. See: https://docs.cipp.app/dev-documentation/contributing-to-the-code . Please notify the team if you are working on this yourself.

<!-- gh-comment-id:2408302595 --> @github-actions[bot] commented on GitHub (Oct 12, 2024): This issue is stale because it has been open 10 days with no activity. We will close this issue soon. If you want this feature implemented you can contribute it. See: https://docs.cipp.app/dev-documentation/contributing-to-the-code . Please notify the team if you are working on this yourself.
Author
Owner

@JudgeDreddKLC commented on GitHub (Oct 22, 2024):

bumping to make sure it doesn't auto-close!

<!-- gh-comment-id:2430500552 --> @JudgeDreddKLC commented on GitHub (Oct 22, 2024): bumping to make sure it doesn't auto-close!
Author
Owner

@github-actions[bot] commented on GitHub (Nov 1, 2024):

This issue is stale because it has been open 10 days with no activity. We will close this issue soon. If you want this feature implemented you can contribute it. See: https://docs.cipp.app/dev-documentation/contributing-to-the-code . Please notify the team if you are working on this yourself.

<!-- gh-comment-id:2451159380 --> @github-actions[bot] commented on GitHub (Nov 1, 2024): This issue is stale because it has been open 10 days with no activity. We will close this issue soon. If you want this feature implemented you can contribute it. See: https://docs.cipp.app/dev-documentation/contributing-to-the-code . Please notify the team if you are working on this yourself.
Author
Owner

@github-actions[bot] commented on GitHub (Nov 16, 2024):

This issue was closed because it has been stalled for 14 days with no activity.

<!-- gh-comment-id:2480316647 --> @github-actions[bot] commented on GitHub (Nov 16, 2024): This issue was closed because it has been stalled for 14 days with no activity.
Sign in to join this conversation.
No milestone
No project
No assignees
1 participant
Notifications
Due date
The due date is invalid or out of range. Please use the format "yyyy-mm-dd".

No due date set.

Dependencies

No dependencies set.

Reference
starred/CIPP#1441
No description provided.