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[GH-ISSUE #2897] Template Library task stop running #1433

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opened 2026-03-02 13:44:08 +03:00 by kerem · 4 comments

kerem commented

2026-03-02 13:44:08 +03:00

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Originally created by @github-inosek-com on GitHub (Sep 14, 2024).
Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/2897

Description

If a Tenant is selected as Template Library and contain duplicated policy with the same display name but different type, the "CIPP Template" located in the scheduler stop working. Here's the step to reproduce:
1.) Create a compliance policy called "iOS/iPadOS"
2.) Create a app protection policy called "iOS/iPadOS"
3.) Wait for next scheduled sync, it'll "partially" succeed
4.) Bug appears, scheduler won't run the task again.

Removing the "conflicting" policy, deleting the scheduler task, and recreating it resolve the issue.

Environment data

Sponsored instance 
Front end version number: 6.4.0
Back end version number: 6.4.0
Tried Tenant Cache Clear: false
Tried Token Cache Clear: false

Originally created by @github-inosek-com on GitHub (Sep 14, 2024). Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/2897 ### Description If a Tenant is selected as Template Library and contain duplicated policy with the same display name but different type, the "CIPP Template" located in the scheduler stop working. Here's the step to reproduce: 1.) Create a compliance policy called "iOS/iPadOS" 2.) Create a app protection policy called "iOS/iPadOS" 3.) Wait for next scheduled sync, it'll "partially" succeed 4.) Bug appears, scheduler won't run the task again. Removing the "conflicting" policy, deleting the scheduler task, and recreating it resolve the issue. ### Environment data ```PowerShell Sponsored instance Front end version number: 6.4.0 Back end version number: 6.4.0 Tried Tenant Cache Clear: false Tried Token Cache Clear: false ```

kerem

2026-03-02 13:44:08 +03:00

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kerem commented

2026-03-02 13:44:10 +03:00

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@github-actions[bot] commented on GitHub (Sep 14, 2024):

Thank you for creating a bug. Please make sure your bug is indeed a unique case by checking current and past issues, and reading the complete documentation at https://docs.cipp.app/
If your bug is a known documentation issue, it will be closed without notice by a contributor. To confirm that this is not a bug found in the documentation, please copy and paste the following comment: "I confirm that I have checked the documentation thoroughly and believe this to be an actual bug."

Without confirming, your report will be closed in 24 hours. If you'd like this bug to be assigned to you, please comment "I would like to work on this please!".

@github-actions[bot] commented on GitHub (Sep 14, 2024): Thank you for creating a bug. Please make sure your bug is indeed a unique case by checking current and past issues, and reading the complete documentation at https://docs.cipp.app/ If your bug is a known documentation issue, it will be closed without notice by a contributor. To confirm that this is not a bug found in the documentation, please copy and paste the following comment: "I confirm that I have checked the documentation thoroughly and believe this to be an actual bug." Without confirming, your report will be closed in 24 hours. If you'd like this bug to be assigned to you, please comment "I would like to work on this please!".

kerem commented

2026-03-02 13:44:10 +03:00

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@github-inosek-com commented on GitHub (Sep 15, 2024):

I confirm that I have checked the documentation thoroughly and believe this to be an actual bug.

@github-inosek-com commented on GitHub (Sep 15, 2024): I confirm that I have checked the documentation thoroughly and believe this to be an actual bug.

kerem commented

2026-03-02 13:44:10 +03:00

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@github-actions[bot] commented on GitHub (Sep 25, 2024):

This issue is stale because it has been open 10 days with no activity. We will close this issue soon. If you want this feature implemented you can contribute it. See: https://docs.cipp.app/dev-documentation/contributing-to-the-code . Please notify the team if you are working on this yourself.

@github-actions[bot] commented on GitHub (Sep 25, 2024): This issue is stale because it has been open 10 days with no activity. We will close this issue soon. If you want this feature implemented you can contribute it. See: https://docs.cipp.app/dev-documentation/contributing-to-the-code . Please notify the team if you are working on this yourself.

kerem commented

2026-03-02 13:44:10 +03:00

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@github-actions[bot] commented on GitHub (Oct 10, 2024):

This issue was closed because it has been stalled for 14 days with no activity.

@github-actions[bot] commented on GitHub (Oct 10, 2024): This issue was closed because it has been stalled for 14 days with no activity.

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starred/CIPP#1433

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