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[GH-ISSUE #2237] Can't add policy template #1153

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opened 2026-03-02 13:42:00 +03:00 by kerem · 3 comments

kerem commented

2026-03-02 13:42:00 +03:00

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Originally created by @easywaveio on GitHub (Mar 20, 2024).
Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/2237

Description

I have one policy that I can't add to templates anymore. I have tried by manually import the JSON and via "Create template based on policy" button in CIPP.

This policy worked as a template before, but after adding some extra settings from the "settings catalog" I can't get it to import into policy templates in CIPP anymore. Other policies still works fine, so there have to be one setting that breaks this one. I have tried to remove my last changes but still no go.

I have attached the JSON, with all the settings as they should be.

EW_ Hardening_2024-03-20T16_27_48.967Z.json

Environment data

Tenant cache clear: true
Reset/restart app: true
Tried manual import: true

Frontend: 5.3.1
Backend: 5.3.1

Originally created by @easywaveio on GitHub (Mar 20, 2024). Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/2237 ### Description I have one policy that I can't add to templates anymore. I have tried by manually import the JSON and via "Create template based on policy" button in CIPP. This policy worked as a template before, but after adding some extra settings from the "settings catalog" I can't get it to import into policy templates in CIPP anymore. Other policies still works fine, so there have to be one setting that breaks this one. I have tried to remove my last changes but still no go. I have attached the JSON, with all the settings as they should be. [EW_ Hardening_2024-03-20T16_27_48.967Z.json](https://github.com/KelvinTegelaar/CIPP/files/14669882/EW_.Hardening_2024-03-20T16_27_48.967Z.json) ### Environment data ```PowerShell Tenant cache clear: true Reset/restart app: true Tried manual import: true Frontend: 5.3.1 Backend: 5.3.1 ```

kerem

2026-03-02 13:42:00 +03:00

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kerem commented

2026-03-02 13:42:01 +03:00

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@github-actions[bot] commented on GitHub (Mar 20, 2024):

Thank you for creating a bug. Please make sure your bug is indeed a unique case by checking current and past issues, and reading the complete documentation at https://docs.cipp.app/
If your bug is a known documentation issue, it will be closed without notice by a contributor. To confirm that this is not a bug found in the documentation, please copy and paste the following comment: "I confirm that I have checked the documentation thoroughly and believe this to be an actual bug."

Without confirming, your report will be closed in 24 hours. If you'd like this bug to be assigned to you, please comment "I would like to work on this please!".

@github-actions[bot] commented on GitHub (Mar 20, 2024): Thank you for creating a bug. Please make sure your bug is indeed a unique case by checking current and past issues, and reading the complete documentation at https://docs.cipp.app/ If your bug is a known documentation issue, it will be closed without notice by a contributor. To confirm that this is not a bug found in the documentation, please copy and paste the following comment: "I confirm that I have checked the documentation thoroughly and believe this to be an actual bug." Without confirming, your report will be closed in 24 hours. If you'd like this bug to be assigned to you, please comment "I would like to work on this please!".

kerem commented

2026-03-02 13:42:01 +03:00

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@easywaveio commented on GitHub (Mar 20, 2024):

I confirm that I have checked the documentation thoroughly and believe this to be an actual bug.

@easywaveio commented on GitHub (Mar 20, 2024): I confirm that I have checked the documentation thoroughly and believe this to be an actual bug.

kerem commented

2026-03-02 13:42:01 +03:00

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@KelvinTegelaar commented on GitHub (Mar 20, 2024):

This is a support issue, not a bug. Please contact the helpdesk for support issues.

@KelvinTegelaar commented on GitHub (Mar 20, 2024): This is a support issue, not a bug. Please contact the helpdesk for support issues.

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