[GH-ISSUE #2001] [Feature Request]: Include Company Display Name in the Subject Line of every notification #1024

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opened 2026-03-02 13:40:55 +03:00 by kerem · 2 comments

kerem commented

2026-03-02 13:40:55 +03:00

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Originally created by @ronrosenbaum on GitHub (Jan 9, 2024).
Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/2001

Description of the new feature - must be an in-depth explanation of the feature you want, reasoning why, and the added benefits for MSPs as a whole.

I suggest adding an option to the Notifications to include the Company Display Name in the subject line.
This will allow PSA's such as ConnectWise to properly pull the company name from the subject line via their parsing engine and assign the notification to the appropriate company/client in the PSA. Currently the tenant ID (domain) is included in the body of the e-mail, which can't be parsed. We can make ConnectWise lookup via domain name or company name, but not the Tenant ID.

PowerShell commands you would normally use to achieve above request

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Originally created by @ronrosenbaum on GitHub (Jan 9, 2024). Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/2001 ### Description of the new feature - must be an in-depth explanation of the feature you want, reasoning why, and the added benefits for MSPs as a whole. I suggest adding an option to the Notifications to include the Company Display Name in the subject line. This will allow PSA's such as ConnectWise to properly pull the company name from the subject line via their parsing engine and assign the notification to the appropriate company/client in the PSA. Currently the tenant ID (domain) is included in the body of the e-mail, which can't be parsed. We can make ConnectWise lookup via domain name or company name, but not the Tenant ID. ### PowerShell commands you would normally use to achieve above request N/A

kerem

2026-03-02 13:40:55 +03:00

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kerem commented

2026-03-02 13:40:56 +03:00

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@KelvinTegelaar commented on GitHub (Jan 10, 2024):

Planned.

@KelvinTegelaar commented on GitHub (Jan 10, 2024): Planned.

kerem commented

2026-03-02 13:40:56 +03:00

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@KelvinTegelaar commented on GitHub (Jan 18, 2024):

Wanted to make a completely flexible system, but for now the Customer Name is prepended on alert emails. Made Feature Request for added future flexibility.

@KelvinTegelaar commented on GitHub (Jan 18, 2024): Wanted to make a completely flexible system, but for now the Customer Name is prepended on alert emails. Made Feature Request for added future flexibility.

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starred/CIPP#1024

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