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[GH-ISSUE #485] Accidentally deleted storage #231
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Delete branch "%!s()"
Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?
Originally created by @miochung7 on GitHub (May 17, 2020).
Original GitHub issue: https://github.com/BoostIO/BoostNote-App/issues/485
Current behavior
Is there any way of retrieving it?
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@arcturus140 commented on GitHub (May 17, 2020):
Did you unlink your storage within Boostnote? In this case nothing has been deleted and all of your notes are still there!
Otherwise if you really deleted the storage from your file system you can not restore via Boostnote. You can restore your files from a backup if you have one or other measures to regain your files. For example, if you are using cloud storage like Dropbox or Google Drive, etc you can recover deleted files from there, or by recovery tools from your hard drive, ...
How did you store your files?
@miochung7 commented on GitHub (May 19, 2020):
I didn't have it linked anywhere..it was saved only to my local storage. So this must mean I cannot restore my files?
@arcturus140 commented on GitHub (May 19, 2020):
The good news is that Boostnote does not let you delete storage locations. Merely by using the application the worst case scenario is that you lost your data, intended or unintended (meaning that you are unable to find your notes, but they are still there anywhere on your system).
To delete your notes requires operations outside of Boostnote, by a dying hardware, by deleting system data files, by viruses, etc.
Case 1 can be recovered relatively easy. Case 2 requires much more effort.
we need more information to provide assistance. Which steps did you perform to confirm deletion of your storage?
which type of notes are you trying to recover: markdown notes or snippet notes?
By the time you created a storage location you where asked to indicate a file path on your computer. The files containing your notes follow this structure:
@miochung7 commented on GitHub (May 19, 2020):
Hello,
Thank you so much for your reply. I hope I can recover them!
I clicked on Storage Settings, then onto Remove Storage.
@arcturus140 commented on GitHub (May 19, 2020):
nothing has been deleted, then. Do you remember the path you chose when you created your storage location?
@miochung7 commented on GitHub (May 19, 2020):
Hmm I think I chose the Github account, however nothing was synced or
updated when I opened the browser.
On Tue, May 19, 2020 at 3:21 PM Arcturus notifications@github.com wrote:
@miochung7 commented on GitHub (May 19, 2020):
And this was when I accidentally removed the Storage.
@arcturus140 commented on GitHub (May 19, 2020):
ok, but your local storage has been stored somewhere on your file system, right?
@arcturus140 commented on GitHub (May 19, 2020):
you can search your PC for the file
boostnote.jsonor.csonfiles.@miochung7 commented on GitHub (May 19, 2020):
I’m relatively new to boost note, so I would think so it is saved to a file system. Would I access this, so you know?
@arcturus140 commented on GitHub (May 19, 2020):
which version number of Boostnote / Boost Note are you using?
@miochung7 commented on GitHub (May 19, 2020):
It’s 0.4.1
@arcturus140 commented on GitHub (May 19, 2020):
ok, you are using Boost Note then, not Boostnote. This is not the correct repository for the software you are using. The process is very different to restore your files.
@Flexo013 can you please move this issue to the other repo?
@arcturus140 commented on GitHub (May 21, 2020):
Unfortunately I don't know much about Boost Note. Let's see if someone else can help you with this. You can also reach out to the Slack Group for help. Don't forget to link here so others see the progress so far.
@Flexo013 commented on GitHub (May 22, 2020):
@arcturus140 Moved it.
@miochung7 Did you ever see the sync complete? Boost Note doesn't continuously sync to save on bandwidth and CPU usage. If you are logged in through GitHub and not seeing anything then I think your cloud files are gone. @Rokt33r might have some tricky way to get something back. I suggest you contact him through Slack (@arcturus140 linked it above).
@miochung7 commented on GitHub (May 22, 2020):
I don't think it synced through Github as nothing appeared when I refreshed
a couple of times after it finished syncing...
On Fri, May 22, 2020 at 7:02 PM Flexo013 notifications@github.com wrote:
@miochung7 commented on GitHub (May 22, 2020):
Thank you - I'll try to contact him through Slack. Wish me luck! I saved a
lot of notes on there so hopefully there's some good news!
On Fri, May 22, 2020 at 7:02 PM Flexo013 notifications@github.com wrote:
@Flexo013 commented on GitHub (May 24, 2020):
Good luck!