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[GH-ISSUE #688] Various connection issues #2487
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Originally created by @Joly0 on GitHub (Jul 15, 2024).
Original GitHub issue: https://github.com/1Remote/1Remote/issues/688
Originally assigned to: @VShawn on GitHub.
Hey, i noticed for a while now, that connecting to servers using rdp seems buggy (might be related to windows 11, but i am not sure).
Some things i have noticed:
It says something like "The data is not permitted".
I cant resize that window and i dont know, why this happens. My credentials are correct and working (i copied the 1remote entry for those two servers from another server that is working no problem, except the first 2 issues).
@github-actions[bot] commented on GitHub (Aug 15, 2024):
This issue is stale because it has been open for 30 days with no activity.
@VShawn commented on GitHub (Aug 15, 2024):
I'm sorry I missed this ticket, and I apologize again that I don't have solutions for the several issues you mentioned.
I wasn't able to find useful information from my Google search https://www.google.com.hk/search?q=RDP+0x8007000D+&newwindow=1&sca_esv=edde3339ea425524&ei=T3G9ZtDXNtyt0PEPrNy34Ag&ved=0ahUKEwiQu4XSgvaHAxXcFjQIHSzuDYwQ4dUDCA8&uact=5&oq=RDP+0x8007000D+&gs_lp=Egxnd3Mtd2l6LXNlcnAiD1JEUCAweDgwMDcwMDBEIDIIEAAYgAQYogQyCBAAGIAEGKIEMggQABiABBiiBDIIEAAYgAQYogQyCBAAGIAEGKIESPAaUJUFWMkWcAF4AZABAJgBqgKgAYERqgEDMi05uAEDyAEA-AEBmAICoAKBAsICChAAGLADGNYEGEeYAwCIBgGQBgOSBwUxLjAuMaAHhgY&sclient=gws-wiz-serp
@github-actions[bot] commented on GitHub (Sep 19, 2024):
This issue is stale because it has been open for 30 days with no activity.
@Joly0 commented on GitHub (Sep 19, 2024):
This is still an issue
@github-actions[bot] commented on GitHub (Oct 20, 2024):
This issue is stale because it has been open for 30 days with no activity.
@Joly0 commented on GitHub (Oct 20, 2024):
Still an issue
@Joly0 commented on GitHub (Nov 8, 2024):
This is the most annoying issue:

I have, from time to time, the issue, that when i connect to servers using rdp, the window is small and i have no chance of resizing it. Sometimes it works when i reconnect a few times, but often times it doesnt. I have to wait for quite a while (sometimes days) to get it working again.
This is randomly and doesnt happen predictably for specific servers and it doesnt happen always with the same servers.
@VShawn commented on GitHub (Nov 8, 2024):
umm, I still don’t know what went wrong in the app, I believe
It says something like "The data is not permitted".caused errorAfter a while, that window disappears and the rdp connection works, though often times the window size for that rdp connection is very small and stays small,. But I can't confirm or reproduce the error.does adjust the window size manually do help to that small size? I hope a screen recording and logs to help me analyze.
@Joly0 commented on GitHub (Nov 8, 2024):
Maybe those logs help you:
The time i took the screenshot was 09:19:20, and that was after i tried to reconnect like a dozen of times without any success.
@VShawn commented on GitHub (Nov 8, 2024):
Ahh it seems that on your PC, the
UpdateSessionDisplaySettingsfunction continuously fails.The screenshot above shows my logs, where you can see that
UpdateSessionDisplaySettingsonly fails once (P.S. the functiom will throws an error when called before the RDP desktop display, and the failure here is due to that). After that, it executes successfully, so my RDP desktop size is normal, while your RDP size remains small.However, from the logs, I can only see that the UpdateSessionDisplaySettings function failed, and I can't determine why it failed, so I still can't help you resolve the issue.
Let's back to my previous question: does the RDP desktop size get reset every time you drag a window? I'm asking this to confirm whether
UpdateSessionDisplaySettingsis permanently failing or just failing during the initialization process.@Joly0 commented on GitHub (Nov 8, 2024):
I will have to check that once i have another session thats bugging. The one that had the issue previously is working for now after i logged out and back in
@Joly0 commented on GitHub (Nov 10, 2024):
I tried now changing the resolution from "Fit to Window" to "Fullscreen (Stretch)" and "Fullscreen (Fixed)", but nothing changed. Reconnecting left the window small
@VShawn commented on GitHub (Nov 11, 2024):
It's strange, that the
Fullscreen (Fixed)mode should not initialize the remote desktop in other sizes.It should init with your screen resolution, here shows my log as it init with 1920*1080 in
Fullscreen (Fixed)@Joly0 commented on GitHub (Nov 13, 2024):
So, anything we can do?
@VShawn commented on GitHub (Nov 14, 2024):
Thank you for your attention. I must admit that I don't have any immediate ideas or solutions for this issue.
@majkinetor commented on GitHub (Nov 14, 2024):
I have this issue from time to time (couple of times per month maybe) but it always resolves when I restart connection.
@Joly0 commented on GitHub (Nov 29, 2024):
Btw, it seems like moving the 1remote window with a bugged open connection fixes the issue. But i cant move the 1remote window everytime a connection is bugged. I am managing usually about 10-15 servers using 1remote and sometimes only 1-2 connections are bugged, sometimes nearly all of them. For whatever reason usually the first 1-3 connections never bug out and work 100% of the time
@VShawn commented on GitHub (Nov 30, 2024):
Do you mean that it would bug out only when there are more than 3 connections?
@Joly0 commented on GitHub (Nov 30, 2024):
Usually yes. I would say about 95% of the time the issue doesnt happen with the first 3 connections. It usually starts bugging out when its more than a few connections. Though its inportant to say, that if a connection is bugged and i close all connections in 1remote and open only 1 bugged connection, it will still be bugged.
So far a bugged connection can only be fixed, when it is currently the selected connection and i move the whole 1remote window, but this only fixes the current connection, not all. So i would have to repeat that for every connection
@VShawn commented on GitHub (Dec 1, 2024):
oh that's terrible, we still don’t know the cause of the bug
@github-actions[bot] commented on GitHub (Dec 31, 2024):
This issue is stale because it has been open for 30 days with no activity.
@Joly0 commented on GitHub (Jan 2, 2025):
Still an issue