[GH-ISSUE #342] Launcher keyshortcut not working when main Window in secondary screen #1258

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opened 2026-02-28 12:03:21 +03:00 by kerem · 5 comments
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Originally created by @DaWy on GitHub (Jan 13, 2023).
Original GitHub issue: https://github.com/1Remote/1Remote/issues/342

OS: Windows 11 Pro
Version: 21H2
PRemoteM: 0.7.2.1

When having 2 displays, If I move the main PremoteM connection window to the secondary screen, and my mouse is in the primary screen, the launcher shortcut doesn't work.

When connection window is in the primary screen, the shortcut works on both screens, very weird.

So, a table detailing the cases with ALT+M issue:

Extended mode. Mouse on PRIMARY, Window on SECONDARY: Not Working
Extended mode. Mouse on SECONDARY, Window on SECONDARY: Working
Extended mode. Mouse on PRIMARY, Window on PRIMARY: Working
Extended mode: Mouse on SECONDARY, Window on PRIMARY: Working

Originally created by @DaWy on GitHub (Jan 13, 2023). Original GitHub issue: https://github.com/1Remote/1Remote/issues/342 OS: Windows 11 Pro Version: 21H2 PRemoteM: 0.7.2.1 When having 2 displays, If I move the main PremoteM connection window to the secondary screen, and my mouse is in the primary screen, the launcher shortcut doesn't work. When connection window is in the primary screen, the shortcut works on both screens, very weird. So, a table detailing the cases with ALT+M issue: Extended mode. Mouse on PRIMARY, Window on SECONDARY: Not Working Extended mode. Mouse on SECONDARY, Window on SECONDARY: Working Extended mode. Mouse on PRIMARY, Window on PRIMARY: Working Extended mode: Mouse on SECONDARY, Window on PRIMARY: Working
kerem 2026-02-28 12:03:21 +03:00
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@VShawn commented on GitHub (Jan 14, 2023):

very weird...

actually I have 3 displays.

Extended mode. Mouse on PRIMARY, Window on SECONDARY: Working for me
image

<!-- gh-comment-id:1382654195 --> @VShawn commented on GitHub (Jan 14, 2023): very weird... actually I have 3 displays. Extended mode. Mouse on PRIMARY, Window on SECONDARY: Working for me ![image](https://user-images.githubusercontent.com/10143738/212448327-a4964cfc-2c76-4089-9c98-66a16ec6867f.png)
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@VShawn commented on GitHub (Jan 14, 2023):

could you please check you log, and find out if there was some log shows Call shortcut to invoke launcher Visibility = Hidden after it not working?

image

log files located here if you are testing on microsoft store version:
image

if you can find Call shortcut to invoke launcher Visibility = Hidden then it ture out alt + m was recognized.

<!-- gh-comment-id:1382674843 --> @VShawn commented on GitHub (Jan 14, 2023): could you please check you log, and find out if there was some log shows `Call shortcut to invoke launcher Visibility = Hidden` after it not working? ![image](https://user-images.githubusercontent.com/10143738/212459071-a71e4b86-64e8-4a9c-bb09-c12989a5d399.png) log files located here if you are testing on microsoft store version: ![image](https://user-images.githubusercontent.com/10143738/212459089-ab4f452a-7f42-44fe-bd7c-8ee8ac95f82a.png) if you can find `Call shortcut to invoke launcher Visibility = Hidden` then it ture out `alt + m` was recognized.
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@DaWy commented on GitHub (Feb 21, 2023):

Sorry for the delay, been busy these days. I found the culprit. When Windows screen scale is changed in to any value more than 100%, it happens the behaviour I posted in the issue.

Only happens when:

*Mouse on PRIMARY screen, Window on SECONDARY screen

If I change back the window scale to 100% on the secondary screen, the launcher works again as expected.

About the logs... When doing the shortcut to show the launcher with the Window scale on secondary at 100%, log show this:

[T:001][09:45:09.576] Debug Call shortcut to invoke launcher Visibility = Hidden

Doing this on Windows Scale at 150%, log show the exact same... I think problem is not launcher not showing, problem is launcher position is based on default scale. I noticed when changing screen scale, launcher windows moves to the right. Heres an example:

Scale settings:

  • Primary: 100%
  • Secondary: 150%

Launcher windows not showing...

Scale settings:

  • Primary: 100%
  • Secondary: 125%

image

Scale settings:

  • Primary: 100%
  • Secondary: 100%

image

<!-- gh-comment-id:1438084556 --> @DaWy commented on GitHub (Feb 21, 2023): Sorry for the delay, been busy these days. I found the culprit. When Windows screen scale is changed in to any value more than 100%, it happens the behaviour I posted in the issue. Only happens when: **Mouse on PRIMARY screen, Window on SECONDARY screen* If I change back the window scale to 100% on the secondary screen, the launcher works again as expected. About the logs... When doing the shortcut to show the launcher with the Window scale on secondary at 100%, log show this: `[T:001][09:45:09.576] `Debug` Call shortcut to invoke launcher Visibility = Hidden` Doing this on Windows Scale at 150%, log show the exact same... I think problem is not launcher not showing, problem is launcher position is based on default scale. I noticed when changing screen scale, launcher windows moves to the right. Heres an example: Scale settings: - Primary: 100% - Secondary: 150% Launcher windows not showing... Scale settings: - Primary: 100% - Secondary: 125% ![image](https://user-images.githubusercontent.com/1610889/220294779-fd9bf01d-af51-40c7-913c-a4f96ca51e24.png) Scale settings: - Primary: 100% - Secondary: 100% ![image](https://user-images.githubusercontent.com/1610889/220295177-a2acb814-4cc9-4627-892a-c969558131da.png)
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@DaWy commented on GitHub (Feb 21, 2023):

Ok I "temporaly" solved this. This only happens when changing scale while PRemote is running. If app is closed and opened again, issue is gone.

So seems that the issue is app is not "refreshing" in some kind Windows scale info, so when scale is changed while app is running, it does not update the position and scale of the launcher Window.

I'm not changing Windows scale every day, but well, its an issue, but not critical. So I think you can focus on other more important issues @VShawn

<!-- gh-comment-id:1438088310 --> @DaWy commented on GitHub (Feb 21, 2023): Ok I "temporaly" solved this. This only happens when changing scale while PRemote is running. If app is closed and opened again, issue is gone. So seems that the issue is app is not "refreshing" in some kind Windows scale info, so when scale is changed while app is running, it does not update the position and scale of the launcher Window. I'm not changing Windows scale every day, but well, its an issue, but not critical. So I think you can focus on other more important issues @VShawn
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@VShawn commented on GitHub (Feb 24, 2023):

Yes I discovered this scale issue at the beginning of the project, and it seemed to be unfixable at the time. I need to confirm it again.

<!-- gh-comment-id:1442631640 --> @VShawn commented on GitHub (Feb 24, 2023): Yes I discovered this `scale` issue at the beginning of the project, and it seemed to be unfixable at the time. I need to confirm it again.
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